Shenzhen Creality 3D Technology Co., Ltd, which established in 2014, specializes in integrating 3d printer research, design, and trade as a whole.
Our monthly shipment is about 50,000pcs and the total shipment is expected to be about 600,000pcs this year. All products with dozens of 3D printing patents have sold over 100 countries overseas.
In addition, Creality printer's evaluation videos have seen hundreds of thousands of views on Youtube. Many professional 3D industry websites have highly evaluated our printers, rated us as the best of value brand a few times, such as all3dp, 3dprint.
Creality R&D team of highly skilled engineers possess extensive in-depth industrial and technical experience in a 3D printing filed to provide professional technology. Meanwhile, the best after-sales service will also be provided by Creality 3D specialists.
We have our own high-quality after-sales service team with 27 people, adhering to the concept of "Customer First", with a standardized service system of high efficiency, convenience, and transparency. We are starting to set up a European service center in Belgium, covering the whole European market. In the near future, we will also set up the Asia Pacific service center and American service center.
Direct factory service is provided to guarantee the product is in good condition while you received it. Creality intelligent manufacturing base covers an area of 20,000 square meters, several mega R&D centers, 3D printing laboratories, 16 modern production lines and 4 highly-professional test lines with more than 800 employees under 24/7 scrutiny and strict quality control system. Monthly shipment is about 50,000 pcs and the total shipment is expected to be more than 600,000 pcs this year. Those products with dozens of 3D printing patents have been exported over 100 countries overseas. Our factory also has passed ISO9001 international standard for a quality management system and BSCI certificate. Owing to the direct supply of products, and without all kinds of miscellaneous expenses, the profit space will be expanded, thus the EXW price will be reduced.
Our all products have passed a lot of international quality and environmental certificates such as UL, CE, FCC, and ROHS, etc. We have set three goals within the company.
1. The rate of dealing with customer's complaints must be 100%;
2. The rate of customer's complaints must be less than 2%;
3. Customer satisfaction must over 88%.
We focus on strict quality inspection and testing process:
1. IPQC check the 3D printer machine parts carefully, then we assemble the parts together;
2. The hotbed platform, nozzles. LCD screens and X/Y/Z-axis must be tested several times by our inspectors;
3. QC will carry out the appearance inspection and then packs it;
4. After the packing is confirmed by FQC, the printer can put into storage;
5. FQC will carry out the random inspection of each batch of machines before shipment.
All3dp website has regarded Creality Original Ender-3 as the “the lowest we have seen the retailer offer it for” compare to other 3D printer brands. From 2017 to 2019, Ender-3 series and CR-10 series are publicly welcomed by the high quality and lowest price. What Creality expected is to facilitate everyone to know about 3D printing technology and enjoy having fun making their dreams into reality. Don't hesitate to contact us for wholesale price if bulking purchasing needed.
3D printers have been expensive until 2014, but with the entry of Chinese manufacturers, the price has been accepted by more and more people. By bulk purchasing advantages and advanced supply chain management, Creality sharply reduces the manufacturing cost of products to ensure the profit of dealers, so as to help end users save money.