🔥 New Products Livestream 🔥

Creality
3D PrintersEcosystem3D Footwear SupportSoftwareBlogCreality CloudInvestor Relations
FlagshipSPARKX3D ScannersHALOT Series
K3
K3
K2
K2
K2 Plus
K2 Plus
K2 Pro
K2 Pro
K2 SE
K2 SE
More Products
Compare
SPARKX i7
SPARKX i7
SPARKX i8
New
SPARKX i8
More Products
Compare
Creality Pika
Creality Pika
CR-Scan Raptor
CR-Scan Raptor
Creality Raptor Pro
Creality Raptor Pro
Creality RaptorX
Creality RaptorX
CR-Scan Ferret Pro
CR-Scan Ferret Pro
More Products
HALOT-X1
HALOT-X1
HALOT R6
HALOT R6
HALOT-MAGE S
HALOT-MAGE S
More Products
Filaments3D Scanners
Materials
Materials
More Products
Filament Guide
Creality Pika
Creality Pika
CR-Scan Raptor
CR-Scan Raptor
Creality Raptor Pro
Creality Raptor Pro
Creality RaptorX
Creality RaptorX
CR-Scan Ferret Pro
CR-Scan Ferret Pro
More Products
Service Center
Download Center
Product Support

SHOP

  • Store
  • Falcon Store
  • Where to Buy
  • K Series
  • Hi Series
  • Ender Series

COMMUNITY

  • Forum
  • Creality Cloud
  • Discord
  • Reddit
  • Open Source

SUPPORT

  • Downloads
  • Help Center
  • Video Guides
  • Warranty & Repairs

ABOUT

  • About Us
  • Contact Us
  • Distributors
  • Investor Relations
  • Affiliate Program

Be the First to Know

Get the latest news from Creality.

By subscribing, you agree to our Terms and Privacy Policy.

  • Youtube
  • Facebook
  • TikTok
  • Instagram
  • Twitter
  • Reddit
  • Discord
  • LinkedIn
Privacy PolicyTerms of SalesShipping PolicyFeedback
United Kingdom(English)

Copyright © 2026 Creality Co., Ltd. All rights reserved.

Hi, how can we help?
Enter a question or keyword to get support.

After-Sales Service Policy

All
Return and Refund
Exchange Policy
Warranty Period
Non-warranty Period
Repair Policy
Product Packaging
Shipping Policy Description

Safety Precaution

Products in different regions may have slight variations. Before purchase, please ensure the product is fully compatible with customer's operating environment and local voltage.

In case of any safety concerns, please immediately disconnect the power and contact the manufacturer. Customer safety is Creality's top priority. Unauthorized handling may worsen damage and affect the warranty.

Using non-original parts may cause compatibility issues. If third-party accessories/parts are needed, please consult Creality's official customer service first.

Amendment

This Warranty Policy may be updated from time to time to reflect changes in applicable laws, regulations, products, services, or business practices. We will use commercially reasonable efforts to notify you of any material changes before such changes become effective, including by publishing the updated version on our official website. The "Last Updated" date at the top of this Warranty Policy indicates the effective date of the current version.

Your continued use of our products or services after the effective date of the updated Warranty Policy constitutes your acceptance of the updated Warranty Policy, to the extent permitted by applicable law.

Note: The updated Warranty Policy will take effect on August 1, 2026.

Contact Us