Are you worried that after you buy a 3D printer, there will be problems that cannot be solved in time thus affecting efficiency and wasting time?
In order to solve this problem, Creality shot a lot of after-sales videos, in order to solve this problem, Creative 3D shot a lot of after-sales videos, in order to have a corresponding solution when the customer has a problem with the 3D printer.
Some tips videos for the Fully-enclosed 3D printer machines:
Taking the Sermoon D1 as an example to share how to do when meeting a problem.
There are some common FAQ of Sermoon D1：
1： How to solve the problem of nozzle leakage?
1） Heat the spray head to 230 degrees Celsius and keep the same temperature to remove the spray head kit, and then remove the heating block and throat separately. After removing, the spray head can heat to a lower temperature.
2）Prepare a bottle of red glue (available from Taobao), apply the red glue to the thread of the throat, let it rest for 1 minute, then reinstall the throat and heating block, and then install the nozzle kit back to the original Bit;
3）If there is still the same issue, please contact the after-sales customer service.
2： Why does the machine always make abnormal noises when it moves?
3：How to deal with the problem that the card slot cannot read the card?
1） The printed file is damaged; it should be sliced again.
2）The characters of the printed file are too long and should be controlled within 8 letters.
3） The file name is not English / digital.
4）Format the memory card or replace it with a new one.
5）The slot is damaged, contact the manufacturer for after-sales assistance.
If you have some very difficult problems with your 3D printer, you can visit our Creality official website to look for the After-sales services or just send the questions to firstname.lastname@example.org, our professional staff will offer the special solutions to you.
We hope you print without worries!